Royal Berks Charity Cookie Policy

Publication note This draft describes the recommended website setup. Before publication, confirm that the cookie controls work as described, complete the items in square brackets and remove this note and the internal publishing notes.

Last updated: 30th September 2026

About this policy

Royal Berks Charity is the working name of the Royal Berkshire NHS Foundation Trust Charity, registered charity number 1052720. In this policy, “we”, “us” and “our” refer to the Charity.

This policy explains how cookies and similar technologies are used on www.royalberkscharity.co.uk, what they do and how you can control them. We want you to feel confident using our website and to have a clear choice about optional tracking.

What are cookies?

Cookies are small files stored on your computer, phone or tablet when you visit a website. They can help a website work, remember a choice or collect information about how it is used.

Similar technologies include browser storage and tracking pixels. Where these store or access information on your device, the same privacy rules can apply. In this policy, “cookies” includes these technologies where relevant.

How do we use cookies?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

Necessary

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

Functional

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

Performance

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

Advertisement

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

Others

Other cookies are those that are being identified and have not been classified into any category as yet.

Cookies are small files stored on your computer, phone or tablet when you visit a website. They can help a website work, remember a choice or collect information about how it is used.
Similar technologies include browser storage and tracking pixels. Where these store or access information on your device, the same privacy rules can apply. In this policy, “cookies” includes these technologies where relevant.

Your choices

We use essential cookies where they are necessary to provide a service you request or to transmit information. We ask for your consent before using optional cookies, including optional analytics, preference and marketing cookies.

When you first visit, our cookie banner lets you accept all optional cookies, reject all optional cookies or choose your preferences by category. Optional cookies are switched off until you choose to accept them. Rejecting them is as easy as accepting them.

Continuing to browse, scrolling or closing the banner does not give consent. You can read about our work and support the Charity without accepting optional cookies. Some optional features, such as embedded videos, may need separate permission.

Cookie choices are separate from your preferences for receiving emails or other fundraising communications. Accepting cookies does not sign you up to our mailing list.

Types of cookies

The categories below explain the purposes cookies can serve. The cookie list identifies the technologies actually used on our website.

Essential cookies. These support functions needed to deliver a service you request, such as maintaining a secure session, remembering your cookie choices or keeping items in a basket. They do not require consent when the relevant legal exception applies and cannot be switched off through our cookie controls.

Analytics cookies. These help us understand how visitors use the website, such as which pages are visited and where visitors encounter problems. We use this information to improve our website. Under this policy, optional analytics cookies are used only with your consent.

Preference and feature cookies. These remember optional choices or support additional features. Cookies that are essential to a feature you have specifically requested may be treated differently; the cookie list explains this. Other preference and feature cookies require your consent under this policy.

Marketing cookies. If used, these help measure advertising campaigns or show relevant advertising on other websites or social platforms. They may allow providers to link your visit with other information they hold. We ask for consent before enabling them and identify the providers and purposes in the cookie list.

How long cookies last

Session cookies usually expire when you close your browser. Persistent cookies remain for a specified period unless you delete them earlier. The cookie list gives the expiry of each cookie and whether its duration is renewed when you return. This is different from how long a provider keeps information collected through a cookie, which is explained in the relevant privacy information.

Other organisations and linked websites

First party cookies are set on our website’s domain. Third party cookies are set on another organisation’s domain. A cookie on our own domain can still be used by an external provider, so the cookie list identifies who receives information as well as who sets it.

Where we embed content or tools provided by another organisation, we apply the consent choices described here to optional tracking on our website. When you follow a link to a separate donation, fundraising, ticketing or social media website, that provider’s own cookie and privacy information applies. Your choices on our website do not automatically apply there.

Changing or withdrawing consent

You can change your choices or withdraw consent at any time using [insert the exact name and location of the cookie settings control]. Withdrawing consent is as easy as giving it. Your choices apply to the browser and device you are using; you may need to make them again on a different device or after deleting cookies.

If you withdraw consent, we stop the relevant optional tracking and notify providers where necessary. Withdrawal does not affect the lawfulness of processing that took place before it. Existing cookies may also need to be removed from your browser; changing your preference does not automatically delete every third party cookie.

You can also use your browser settings to block or delete cookies. Blocking essential cookies may prevent features such as forms or checkout from working. Your browser’s help pages explain how to manage its settings. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.

Chrome: https://support.google.com/accounts/answer/32050

Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US

Microsoft Edge: Delete cookies in Microsoft Edge – Microsoft Support

If you are using any other web browser, please visit your browser’s official support documents.

Cookies and personal information

Information collected through cookies can include online identifiers, IP addresses and details of visits or interactions. It may be personal information even if it does not include your name.

Our Privacy Policy explains how we handle personal information, who it may be shared with, any relevant international transfers, retention and your data protection rights. Providers’ privacy information is linked in the cookie list.

Changes to this policy

We review this policy when our website, the technologies we use or relevant guidance changes. We update the date above when we revise it. Where new purposes require consent, we ask for fresh consent before enabling them. A change to this policy does not itself give us your consent.

Contact us

If you have questions about cookies, your choices or this policy, please contact us:
Email:[email protected]
Telephone: 0118 322 8860
Post: Royal Berks Charity, Royal Berkshire Hospital, London Road, Reading RG1 5AN
You can also raise a concern with the Information Commissioner’s Office at ico.org.uk.